Internet Explorer:

1 - Open Internet Explorer
2 - Select 'Tools'
3 - Select 'Delete Browsing History'
4 - Select 'Delete files' (Temporary Internet Files), then 'OK'
5 - Select 'Delete cookies' (Cookies), then 'OK'
6 - Close down all open browser windows.
7 - Reopen browser and www.cengage.com.au

Mozilla Firefox:

1 - Open Firefox
2 - Select 'Tools'
3 - Select 'Clear Private Data'
4 - Tick appropriate items
5 - Select 'Clear Private Data Now'
6 - Close down all open browser windows.
7 - Reopen browser and www.cengage.com.au